NRCYS Personnel

Kristi Charles, MSW; Director
Fields of Expertise: Grant Proposal Writing • Administration and Management • Child Welfare and Youth Services

Kristi oversees national training and conferences, marketing, publications, and other support services at the National Resource Center for Youth Services (NRCYS). She gained her direct care experience as a residential counselor, shelter counselor, and team supervisor for Youth Services of Tulsa. Kristi earned her master’s in social work from The University of Oklahoma with a concentration in administration and planning
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Jean Carpenter-Williams, MS, CYC-P; Director of Training Development
Fields of Expertise: Youth Worked Development • Trauma Informed Care • Residential Issues

Jean has been with The University of Oklahoma’s National Resource Center for Youth Services (NRCYS) for over ten years. She has worked extensively with residential programs across the country on improving the culture of care, reducing seclusion and restraint, and effectively implementing the Managing Aggressive Behavior (MAB) program. She serves on the Executive Board for the Association for Child and Youth Care Professionals (ACYCP), a national organization dedicated to professionalizing youth work. Jean has extensive experience in the development of training curricula, including the Residential Child and Youth Care Professional Curriculum (RCYCP) and MAB. Jean has worked in residential settings as a recreation therapist, direct care worker, and unit manager. She earned her master’s in therapeutic recreation from The University of Wisconsin - La Crosse.
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Stacey Clettenberg, PhD; Assistant Program Director
Fields of Expertise:
Research • Program Evaluation • Administration and Management

Dr. Clettenberg is responsible for the administration of the Oklahoma Department of Human Services (DHS) Resource Family Training (RFT) Program, a pre-service training program for all prospective foster, kinship, and adoptive parents who want to provide home-based care to children in the custody of DHS. Additionally, within the RFT Program, Stacey oversees the Oklahoma Kinship, Foster, and Adoptive Family Support Network, a program designed to support active resource parents through in-service training, family-to-family interaction, mentoring, peer support and the sharing of resources. Formerly the Director of Research and Grants Management for DePelchin Children's Center, Houston, Texas, Stacey has extensive program evaluation and outcomes management experience. Dr. Clettenberg earned her PhD in educational administration and research from The University of Tulsa.
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Mary Bullock, MSW; Program Supervisor
Fields of Expertise: Child Welfare Issues • Foster Care, Kinship & Adoption

Mary began her career working with the Oklahoma Department of Human Services (OKDHS), where she held various positions in the child welfare field. Since leaving OKDHS, she has continued her work in the child welfare field. Mary supervises the Resource Family Training (RFT) program for the National Resource Center for Youth Services (NRCYS). The Program provides training for potential OKDHS Bridge foster, kinship, and adoptive families. Mary earned her master’s in social work from The University of Oklahoma.
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Velina L. Davenport, MPH; Trainer/Consultant
Fields of Expertise: Public Health Education • Human Sexuality • Kinship Care • Foster Care • Adoption

Velina works in the Resource Family Training (RFT) Program where she is involved in curriculum development and the training of kinship, foster, and adopted families for the Oklahoma Department of Human Services (OKDHS). Her responsibilities include scheduling, coordination, and development of statewide contracted trainers for the program. Velina also provides training for OKDHS Child Welfare staff on Resource Family Assessment and trains Behavior Crisis Management Training (BCMT), a national training curriculum for resource families. Velina trains in the area of diversity and provides training for residential child care staff. She earned her master’s in public health from The University of Oklahoma Health Sciences Center.
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Falen LeBlanc, MSW; Assistant Program Director
Fields of Expertise: Independent Living • Permanency • Cultural Diversity • Youth Advocacy • Transition Planning

Falen is responsible for the management of the Oklahoma Department of Human Services (OKDHS) Successful Adulthood Program. She facilitates training and technical assistance to youth serving agencies nationwide in the areas of youth advisory boards, youth adult partnership, life skills assessment, and the implementation of the Chafee Foster Care Independence Program. She served in the state of Idaho for nearly 15 years in direct services with teens and young adults and most recently as the State of Idaho Independent Living Program Specialist. Falen received her master's in social work from The Northwest Nazarene University in Nampa, Idaho.
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Robbie Wheet, BA; Project Manager
Fields of Expertise: Residential Care Issues • Program/Staff Development • Foster Parent Support and Development

Robbie works under a contract with the Oklahoma Department of Human Services (OKDHS) Successful Adulthood Program as a Project Manager. She provides training and serves as a resource person for child welfare workers, tribal youth care providers, residential/foster care providers, community collaborators and young adults throughout Oklahoma. She is a certified trainer for Residential Child and Youth Care Professional (RCYCP), Managing Aggressive Behavior (MAB), Behavior Crisis Management Training (BCMT), and Systematic Training to Assist in the Recovery from Trauma (START). Robbie has extensive experience in foster parent support and development, as well as both direct care and administrative experience in residential care. She earned her bachelor’s in English from The University of Tulsa.
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Kendrea Greene, BS; Program Specialist
Youth Intervention and Prevention • Case Planning/Case Management • Residential Care and Management • Mentoring/Advocating

Kendrea works under a contract with the Oklahoma Department of Human Services (OKDHS) Successful Adulthood Program as a statewide Independent Living Specialist. She provides training for both youth and youth care professionals. She also provides technical assistance regarding case planning, case management with youth transitioning from foster care into adulthood. Kendrea serves as a resource for child welfare workers, tribal youth care providers, residential/foster care providers, community collaborators, and youth. She has both direct care and administrative experience working with adolescents in residential treatment. She has case management experience working as a certified case manager with several at-risk youth populations and in mental health. Kendrea has served as the Match Support Manager for Big Brothers Big Sisters of Oklahoma. Kendrea earned a bachelor’s in Criminal Justice from Northeastern State University.
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Susan Hull, BS; Program Development Specialist
Fields of Expertise: Database Administration • Reporting • Systems and Process Analysis • Communications

Susan works under a contract with the Oklahoma Department of Human Services (OKDHS) and serves as a program development specialist for the Successful Adulthood Program. She manages the Independent Living databases, reporting, and web pages. Susan provides supervision to two conference specialists. She earned a bachelor of science degree in management of information systems from the University of Tulsa.
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Clarissa Jones, LCSW, ACSW; Trainer/Consultant
Fields of Expertise: Sexual Abuse Treatment • Grief & Loss Resolution • Foster Care and Adoption • Kinship Care

Clarissa works in the Resource Family Training Program and is involved with curriculum development for training of kinship, foster and adoptive parents for the Oklahoma Department of Human Services. Clarissa collaborated in writing a curriculum specifically designed for kinship caregivers. Her responsibilities also include scheduling, coordination, and development of statewide contracted trainers for the program. In addition, Clarissa provides training for OKDHS child welfare staff on Resource Family Assessment and trains the Behavior Crisis Management national curriculum. Clarissa is a Licensed Clinical Social Worker experienced as an individual, family and group therapist with a focus in family development and sexual abuse treatment. Clarissa received her Master's of Social Work from the University of Oklahoma.
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James A. McKenzie, BS; Program Supervisor
Case Planning/Case Management • Youth Development/Transition to Adulthood • Training and Curriculum Development • Youth Delinquency and Intervention

James supervises contracts with the Oklahoma Department of Human Services Trauma Informed Care Project (TICP) and with the Oklahoma Commission on Children and Youth (OCCY) Training Programs. James is an experienced trainer who has delivered and developed a variety of curriculums/conferences for adolescent aged youth and the adults who work with this age group. In addition to curriculum he has personally developed, James is a certified trainer of Managing Aggressive Behavior (MAB), Residential Child and Youth Care Professional (RCYCP) Curriculum, Positive Youth Development (PYD), Power Through Choices (Sex Education), Systematic Training to Assist in the Recovery from Trauma (Trauma Informed Care), Building Bridges (Diversity Training), and Motivational Interviewing. He has direct care and administrative experience working with both adolescent boys and girls in a residential treatment setting. He has several years of case planning/management experience working as a certified case manager for the State of Utah with several at-risk youth populations. James earned his bachelor’s in anthropology from The University of Utah.
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Rachel Nichols, MSW; Independent Living Specialist
Fields of Expertise: Independent Living • Mentoring/Advocating • Case Management • Crisis Intervention • Transition Planning

Rachel works under a contract with the Oklahoma Department of Human Services (OKDHS) Successful Adulthood Program and the Yes I Can! (YIC) Program. These programs are designed to help youth transition to adulthood and to assist young adults leaving foster care. Services include case management, community resource referral, and possibly financial assistance. Rachel earned her master's in social work from The University of Oklahoma.
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Danielle Harbinger, BAAL; Conference Coordinator
Fields of Expertise:Meeting Planning • Logistics • Communications

Danielle is responsible for coordinating event logistics. She works with hotels and conference centers across the county to schedule training events, technical assistance clinics, meetings, and conferences offered by the National Resource Center for Youth Services (NRCYS). Danielle earned her bachelor’s in administrative leadership from The University of Oklahoma.
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Kristal S. Nicholson, MA, LPC; Trainer/Consultant
Fields of Expertise: Residential Care Issues • Managing Aggressive Behavior • Spiritual Development

Kristal has been at The University of Oklahoma’s National Resource Center for Youth Services (NRCYS) for over 10 years. She provides training and technical assistance for non-profit agencies in Oklahoma and nationally in the areas of residential care issues, crisis prevention and intervention, spiritual development, and gender responsive programming for girls. Kristal has extensive experience developing training curricula including A Native Pathway to Adulthood and Integrating Spirituality in Youth Work. She also has an expertise in delivery of trainer certification courses and the development of trainers. Kristal is a licensed professional counselor (LPC) with the state of Oklahoma. She earned her master’s in counseling from Oral Roberts University.
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Seth Osborn, BA; Trainer/Consultant
Fields of Expertise: Trauma-Responsive Systems • Residential Care/Treatment • Youth Worker Development

Seth works under a contract with the Oklahoma Department of Human Services (OKDHS) Trauma Informed Care Project (TICP). He provides training and technical assistance to contracted service providers across the state. Seth is a certified trainer for the Systematic Training to Assist in the Recovery from Trauma (START). He has worked in residential settings as a case manager, direct care staff, and unit manager. Seth earned his bachelor's degrees in psychology and criminal justice from the University of Arkansas – Little Rock.
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Laura Osbun, MS; Trainer/Consultant
Fields of Expertise: Independent Living • Direct Care • Life Skills • Case Management

Laura works under a contract with the Oklahoma Department of Human Services (OKDHS) Successful Adulthood Program as an Independent Living Specialist. She provides training, conducts assessments, and serves as a resource person for child welfare, tribes, care providers, community collaborators, and young adults. Laura also coordinates area and statewide projects including group work and case management. She is a certified Casey Life Skills Assessment, S.T.A.R.T. (Trauma Informed Care), and Residential Child and Youth Care Professional (RCYCP) trainer. Laura has experience working as direct care staff and case manager in a group home setting serving adolescent girls. Laura earned her master’s in behavioral science from Cameron University.
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Jennifer Price, MSW, LCSW; Trainer/Consultant
Fields of Expertise: School-based Social Work • Domestic Violence Intervention and Advocacy

Jennifer works in the Resource Family Training (RFT) Program and is involved with curriculum development and the implementation of the statewide training of kinship, foster, and adoptive parents for the Oklahoma Department of Human Services (OKDHS). Jennifer has worked for Domestic Violence Intervention Services as an advocate and for Tulsa Public Schools as a school social worker. She earned her master’s in social work from The University of Oklahoma and is a licensed clinical social worker (LCSW). 
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Cynethia Rayford, M.Ed.; Trainer/Consultant
Fields of Expertise: Vocational and Educational Counseling • Separation and Placement • Cultural Diversity

Cynethia is a trainer/consultant for the Juvenile Personnel Training Program (JPTP) for the National Resource Center for Youth Services (NRCYS). She trains nationally presenting workshops on Cultural Diversity, Creating Positive Futures, Casey Life Skills Assessment Trainer Certification, and Residential Child and Youth Care Professional (RCYCP) trainer certification. She served as an intake social worker with child welfare in the Tulsa County office of the Oklahoma Department of Human Services (OKDHS). She worked for the Guthrie Job Corps Center as a counselor, program coordinator, recruiter, and conference coordinator. Cynethia was a presenter for One Church, One Child program locating both foster and permanent homes for African American children for more than 18 years. She earned her master’s in urban education at Langston University.
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Theresa West, BA; Trainer/Consultant
Fields of Expertise: Independent Living • Supervised Practice

Theresa works under a contract with the Oklahoma Department of Human Services (OKDHS) Successful Adulthood Program and serves as an Independent Living Specialist. She provides training, conducts assessments, and serves as a resource person for child welfare, tribes, care providers, community collaborators, and young adults. She also coordinates area and statewide projects including group work and case management. Theresa has worked as a supervisor for Oklahoma Children’s Services and Director of a Day Treatment Program with Integris. She has also worked as a Director of an Independent Living Home through Youth and Family Services of North Central Oklahoma. Theresa is a certified trainer for Casey Life Skills Assessment, S.T.A.R.T. (Trauma Informed Care), and Residential Child and Youth Care Professional (RCYCP). Theresa earned her bachelor’s in sociology from The University of Central Oklahoma.
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Meggan Winland-Clickner, BSW; Trainer/Consultant
Fields of Expertise: Independent Living • Mentoring

Meggan works under a contract with the Oklahoma Department of Human Services (OKDHS) Successful Adulthood Program as an Independent Living Specialist. Meggan assists alumni foster youth between the ages of 18-21, through the Yes I Can! (YIC) Helpline. These services are designed to help youth transition to adulthood and to assist young adults leaving foster care. Services include case management and referral to other community resources. Meggan provides training and serves as a resource for child welfare workers, tribal youth care providers, residential/foster care providers, community collaborators, and youth. Meggan earned her bachelor’s in social work from Northeastern State University.
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