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National Resource Center for Youth Services

Positive Interactions as a Crisis Response Strategy

October 27, 2022

Virtual Course

Event Trainers
Abiodun Ajayi, MSC; Hollee Persechino, BA

When we encounter aggressive behavior, we may respond with fear, anger, confusion, or a combination of emotions. How we manage ourselves and respond during a crisis dramatically affects our ability to maintain safety and influences how the person behaves in the future. Since youth are extremely impressionable and vulnerable, we must recognize how our interactions and interventions may help or hurt their development and impact our relationship with them.

To effectively manage crisis situations and support those experiencing emotional distress, we must be able to recognize the early stages of crisis and apply interventions that are appropriate for the person's stage of escalation. In this interactive workshop, participants will learn how to effectively respond to a crisis using the therapeutic model for crisis intervention.

Learning Objectives

During this workshop, participants will be able to:

  • Demonstrate the techniques for fostering an environment in which crisis is less likely to occur
  • Describe how your feeling, interactions, and attitudes affect the climate of our organization
  • Utilize effective responses to create a win-win situation

This course is eligible for CEU credit from the University of Oklahoma.

There is no cost to participate. You only need internet access and a device with Zoom capability, including a forward-facing camera.

Registration

Sorry, this event is full.

CEU Credits

0.2

Event Agenda

October 27, 2022

9:00 a.m. – 9:30 a.m. CDT

Registration

9:30 a.m. – 11:00 a.m. CDT

Training

The University of Oklahoma OUTREACH National Resource Center for Youth Services
Schusterman Center | 4502 E. 41st St., Bldg 4W, Tulsa OK 74135-2512 | (800) 274-2687

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