Juvenile Personnel Training Program

Management Workshops

For executive directors, project or program directors, supervisors, public relations personnel, board members, and others responsible for the day-to-day function of a JPTP-eligible organization.

Tools for Solid Supervision in Youth Work

Lloyd Bullard, MEd
September 8, 2009 | Tulsa
PREREQUISITES: None

This session will emphasize the responsibilities of the newly promoted supervisor while providing tools for managing the numerous challenges associated with supervision in youth work. Workshop participants will be introduced to strategies that will assist them in effectively utilizing their staff to produce desired outcomes. The new supervisor will learn the importance of formal and informal supervision, employer and employee relations, managing cultural diversity, and the keys to developing and motivating staff. In addition, the workshop will present trauma-informed information to increase the supervisor's knowledge with providing services to traumatized youth. Finally, this session will help the new supervisor identify their support system as well as garner additional support from peers.

Objectives:

Identify strategies for addressing trauma
Learn strategies that will increase supervisor effectiveness
Increase knowledge related to managing cultural diversity and improving employer and employee relations
Explore the difference between formal and informal supervision
Identify and strengthen the supervisor's support network

Enhancing Your Communication Skills as a Supervisor

Frank Delano, LMSW and Jill C. Shah, LMHC
April 27, 2010 | Tulsa
PREREQUISTES: Currently in management, administration, or supervising staff

Supervisors communicate in a wide variety of ways that impact their effectiveness as a supervisor and their image and growth as a professional. This extremely interactive workshop will look at a number of ways that supervisors communicate and help participants become more self aware of their supervisory styles and to develop strategies to communicate more effectively.

Objectives:

Reflect on the many ways they communicate as a supervisor and look at the ways in which they impact their practice and professional image
Understand many ways that meetings are a "status arena" and learn a variety of techniques to either facilitate a meeting more effectively or be a more effective participant in a meeting
Learn and practice techniques to become more effective in the art of active listening
Examine and learn strategies to communicate more effectively in e-mails, on the telephone, and in interdepartmental/interagency communications
Gain a basic understanding of "communication" and "organizational politics"

Supporting Systemic Change

Trina Payne, MSW, LGSW
May 6, 2010 | Tulsa
PREREQUISTES: Currently in management, administration, or supervising staff

In the field of youth work, change is constant and crucial to keeping youth-serving organizations on the cutting-edge in their commitment to best practice service delivery. Often this on-going demand for systemic change requires a paradigm shift at every level in the organization. This, at times, can cause minor and major ripples in the newly created culture. Perception is said to impact change, especially if the timing and factors surrounding the change is viewed as inappropriate. Learn how to create an environment that supports change within the organization and challenges staff to perform on a higher level.

Objectives:

Learn why it is critical for management to be successful at organizational change
Gain tools for addressing employees' fear of change while understanding you as an instrument of change
Become aware of the basics of systems thinking and the types/roles of systemic change
Develop strategies for change management